In between all the hiking and beauty – I’ve been having
quite a bit of fun with our postal service.
We set up premium forwarding before we left. Kyle was nice enough to check our house a
week later – and verify that there was no mail in the box.
Then (on the same day) my sister (Kala) told me that they
had not received the first box of mail and consumer reports let me know that
they needed a new address for us because the latest issue had been returned to
sender.
Since then I’ve called both the 1-800 support number for
premium and my local post office several times. I’ve learned that:
- The premium service should be working correctly (by the 1-800 guys) starting May 31st
- The order to start the premium service only arrived on June 10th (by my local postal carrier)
- That all my mail had been located and forwarded (just late) – by the local postal carrier – and that consumer reports must be confused J
- That we just didn’t get ANY MAIL the first week (by my local postal carrier). (Imagine my surprise after 10+ years of receiving 2 or more items each day)
- That the local carrier lies and there is nothing the local supervisor can do about it.
- That I need a letter rather than email from the folks who had the mail returned (now Vanguard has joined consumer reports) to prove that it happened (from the 1-800 guy). Really interesting question is where they would have sent the letter!
Next I expect to hear that a large mouse in the post office
ate most of my mail!
Oh my gosh Karla, that must be frustrating. It is amazing how much of our businesses are run by incompetent people. We can't even blame the government on this one, because the Postal Office is run by a private agency now, I believe. I feel for you.
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